CIRB Web Portal – E-Filing

The Canada Industrial Relations Board E-Filing Web Portal (the Portal) makes it easier to send information to the Board.

There are two ways to send information through the Portal:

When you send a document to the Board using the Portal, you do not need to send a paper copy as well.

Filing documents

In the Portal, choose the “E-Filing – Document” button.

Fill out the required fields.

If you are filing a complaint or an application, the recipient office is the office closest to where the action leading to the complaint or application took place.

If you are responding to a complaint or an application, the recipient office is the office where the complaint or application was filed. This information will be included in the first letter that you received from the Board after the complaint or application was filed.

Make sure each document:

  • has no missing pages;
  • is readable and clear;
  • has page numbers;
  • is in a format that the Portal can accept;
  • is no more than 150 Mb for a document, and no more than 250 Mb for a multimedia file; and
  • is not password protected.

The Portal can accept PDF or Excel documents or multimedia files, including recordings, in the following formats: audio files (mp3, m4a, wma and wav), video files (mp4, avi, wmv, mkv and mov) and graphics files (png, bmp and jpg).

Follow the instructions to drag and drop the documents into the box with the blue borders.

Click the “Submit” button.

How many documents can I send at a time?

You can file more than one document at the same time as long as all of the documents together are not larger than 150 megabytes or 250 Mb for a multimedia file. If they are, you will need to send them in smaller batches.

The Board may contact you if it has questions about your documents or to obtain additional information.

How to know how big the files are:

150 megabytes is 0.15 of a gigabyte or 150,000 kilobytes, so 150 megabytes should be enough to submit a variety of documents. File or attachment size is usually easy to find, if not already displayed. To determine the size of your files:

  • In Windows: right-click on any file, folder, or drive and choose "Properties..." to show the size.
  • In Mac OS X: you can press Command+i to show the details of an individual file or Command+Option+i to show the details of all selected items in a finder window.
Do I have to send the documents to anyone else?

In most cases, if you are filing a complaint or an application, you do not need to send a copy of the complaint or application to anyone else. The Board will send a copy to the respondent and any other parties.

However, you do need to send a copy of the complaint or application to the other parties if it is:

  • an application for an interim order;
  • an application to file an order or decision in the Federal Court;
  • an application for a declaration of an unlawful strike vote or lockout vote;
  • an application for a declaration of an unlawful strike or lockout;
  • a complaint about the use of replacement workers;
  • a complaint about dismissal for union activities; or
  • a complaint about dismissal for exercising a health and safety right.

When filing any other documents, you must send a copy to the other parties before you file them with the Board. You also need to tell the Board when and how you sent the documents to the other parties.

Who can see my documents after I send them to the Board?

The other parties to the complaint or application have the right to see all the documents that you file.

Board files are accessible to the public. If you are filing information that you do not want the public to be able to access, you need to write to the Board and ask it for a confidentiality order to protect that information.

If the request for a confidentiality order is granted, the order will prevent the protected information from being available to the public.

How will I know that the Board received my documents?

A message will appear on the E-Filing page once you submit your documents. Read it carefully; it will tell you whether the documents were filed successfully.

If the message confirms receipt of the documents, keep a copy of the message or write down the information within it. This will help you prove that the documents were filed in case something goes wrong.

If the message says that the document was not filed, it will also explain why. You can then try to file again. If the documents that you sent were greater than 100 megabytes in size, you may have to file them again in smaller batches.

If no message appears, contact the Board to find out whether the submission was successful.

You will not receive an email confirming that the Board has received your documents.

Filing procedural requests

This option should not be used to file submissions, such as responses or replies, or other documents. It is to be used to make requests to the Board about your file. In the Portal, choose the “E-Filing – Procedural Request” button.

Fill out the required fields.

If you are representing yourself, you would put your name as the name of the person submitting the procedural request AND as the name of the party submitting the procedural request. If you are represented by someone else and they are submitting the procedural request for you, they would put their name as the name of the person submitting the procedural request, and your name as the name of the party.

The recipient office is the office where the complaint or application was filed. This information will be included in the first letter that you received from the Board after the complaint or application was filed.

In the box called “Procedural Request Details,” tell the Board what you are asking for. There is a 3000-character limit (every letter, symbol and space counts as a character), so you will need to be brief.

If you are asking for an extension of time to file a document, you will need to explain to the Board why you cannot or could not meet the original deadline.

Check off the relevant boxes and click the “Submit” button.

The Board may contact you if it has questions about your request or if it needs additional information.

Do I have to send the procedural request to anyone else?

You need to let the other parties know about your request.

If you are requesting more time to file documents, you must first contact the other parties to see whether they will consent to your request. You must communicate their answers to the Board when you submit your procedural request.

How will i know that the board received my request?

A message will appear on the E-Filing page once you submit your request. Read it carefully; it will tell you whether the request was received.

If the message confirms receipt of the request, keep a copy of the message or write down the information within it. This will help you prove that the request was sent in case something goes wrong.

If the message says that the request was not received, it will also explain why. You can then try to send it again.

If no message appears, contact the Board to find out whether it received your request.

You will not receive an email confirming that the Board has received your request.

Having trouble with the portal?

If you need help using the Portal, you can contact the Board at:

  • 1-800-575-9696
  • 1-800-855-0511 (TTY)

If the Portal is not available, follow the instructions on the Portal or contact the Board to find out how you can file your documents or send your request.

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