CIRB Web Portal – E-Filing

In the Portal, choose the “E-Filing – Document” button.

Fill out the required fields.

If you are filing a complaint or an application, the recipient office is the office closest to where the action leading to the complaint or application took place.

If you are responding to a complaint or an application, the recipient office is the office where the complaint or application was filed. This information will be included in the first letter that you received from the Board after the complaint or application was filed.

Make sure each document:

• has no missing pages;
• is readable and clear;
• has page numbers;
• is in a format that the Portal can accept;
• No more than 150 Mb for a document, and no more than 250 Mb for a multimedia file; and
• is not password protected.

The Portal can accept PDF or Excel documents or multimedia files, including recordings, in the following formats: audio files (mp3, m4a, wma and wav), video files (mp4, avi, wmv, mkv and mov) and graphics files (png, bmp and jpg).

Follow the instructions to drag and drop the documents into the box with the blue borders.

Click the “Submit” button.

Please submit all your documents as a single bundled file rather than page by page or in multiple small files.

The total size limit must not exceed 150 MB.

Submissions sent as individual pages or broken into multiple small files will not be accepted.

Why?

• It requires us to manually reconstruct your document, which takes time and slows down the processing of your file.
• We cannot guarantee that the reconstructed document will be complete or accurate: pages may be missing or in the wrong order.

What you need to do:

• Combine all your pages into a single PDF document before sending.
• If your document contains multiple sections, it is strongly recommended to separate them using bookmarks. If bookmarks are not possible, use title pages or dividers within the same document.
• If the entire consolidated document is larger than 150 MB:
  • Compress the file using a file compression or optimization tool (e.g., reduce image resolution, remove unnecessary embedded media).
  • Split the document into 2 or 3 smaller parts, ensuring each part is under 150 MB.
  • Seek assistance if you’re unsure how to proceed or if these steps aren’t feasible.
  • Call us at 1-800-575-9696 for help.

Thank you for your cooperation to ensure your file is processed correctly and without delay.

In most cases, if you are filing a complaint or an application, you do not need to send a copy of the complaint or application to anyone else. The Board will send a copy to the respondent and any other parties.

However, you do need to send a copy of the complaint or application to the other parties if it is:

• an application for an interim order;
• an application to file an order or decision in the Federal Court;
• an application for a declaration of an unlawful strike vote or lockout vote;
• an application for a declaration of an unlawful strike or lockout;
• a complaint about the use of replacement workers;
• a complaint about dismissal for union activities; or
• a complaint about dismissal for exercising a health and safety right.

When filing any other documents, you must send a copy to the other parties before you file them with the Board. You also need to tell the Board when and how you sent the documents to the other parties.

The other parties to the complaint or application have the right to see all the documents that you file.

Board files are accessible to the public. If you are filing information that you do not want the public to be able to access, you need to write to the Board and ask it for a confidentiality order to protect that information.

If the request for a confidentiality order is granted, the order will prevent the protected information from being available to the public.

A message will appear on the E-Filing page once you submit your documents. Read it carefully; it will tell you whether the documents were filed successfully.

If the message confirms receipt of the documents, keep a copy of the message or write down the information within it. This will help you prove that the documents were filed in case something goes wrong.

If the message says that the document was not filed, it will also explain why. You can then try to file again. If the documents that you sent were greater than 100 megabytes in size, you may have to file them again in smaller batches.

If no message appears, contact the Board to find out whether the submission was successful.

You will not receive an email confirming that the Board has received your documents.

This option should not be used to file submissions, such as responses or replies, or other documents. It is to be used to make requests to the Board about your file. In the Portal, choose the “E-Filing – Procedural Request” button.

Fill out the required fields.

If you are representing yourself, you would put your name as the name of the person submitting the procedural request AND as the name of the party submitting the procedural request. If you are represented by someone else and they are submitting the procedural request for you, they would put their name as the name of the person submitting the procedural request, and your name as the name of the party.

The recipient office is the office where the complaint or application was filed. This information will be included in the first letter that you received from the Board after the complaint or application was filed.

In the box called “Procedural Request Details,” tell the Board what you are asking for. There is a 3000-character limit (every letter, symbol and space counts as a character), so you will need to be brief.

If you are asking for an extension of time to file a document, you will need to explain to the Board why you cannot or could not meet the original deadline.

Check off the relevant boxes and click the “Submit” button.

The Board may contact you if it has questions about your request or if it needs additional information.

You need to let the other parties know about your request.

If you are requesting more time to file documents, you must first contact the other parties to see whether they will consent to your request. You must communicate their answers to the Board when you submit your procedural request.

A message will appear on the E-Filing page once you submit your request. Read it carefully; it will tell you whether the request was received.

If the message confirms receipt of the request, keep a copy of the message or write down the information within it. This will help you prove that the request was sent in case something goes wrong.

If the message says that the request was not received, it will also explain why. You can then try to send it again.

If no message appears, contact the Board to find out whether it received your request.

You will not receive an email confirming that the Board has received your request.

If you need help using the Portal, you can contact the Board at:

• 1-800-575-9696
• 1-800-855-0511 (TTY)

If the Portal is not available, follow the instructions on the Portal or contact the Board to find out how you can file your documents or send your request.